Coffee Chat - The Content Governance Playbook: Ownership, Reviews, and User Buy-In (22nd July 2026)
Outline
In this session, we explore proven strategies for assigning content owners and reviewers, leveraging notification tools to keep content up to date, and creating the organizational buy-in needed to make governance sustainable.
You'll walk away with actionable best practices to improve content quality, increase accountability, and build a trusted content library that is ready to support AI initiatives.
What you’ll learn:
How to define and assign content ownership roles that drive accountability
Best practices for establishing an effective review and approval process
Ways to use notifications and workflows to keep content fresh and reduce manual follow-up
Strategies for gaining stakeholder buy-in and increasing adoption across teams
How strong content governance improves trust, usability, and AI readiness
Practical steps to build a sustainable process that scales as your content library grows, including Moderation
Missed the Coffee Chat? Download the session deck below to catch up on key insights.
Responsive Academy
AI Content Manager Quiz
https://academy.responsive.io/student/activity/3358765-trust-center-badge-quiz?curriculum_activity_id=5262553&path_id=2265591&sid=1426d1a7-853f-4f40-b7c9-64d5f2f32b93&sid_i=0
